Give answer with Reference
Question # 3 of 15 ( Start time: 02:56:50 PM)
Total Marks: 1
In SERVQUAL model, all of the following makes sure that no gap exists between the service provided and service demanded Except:
Select correct option:
System design
Service quality
Communication with customers
Well trained workforce
Question # 14 of 15 ( Start time: 03:01:48 PM)
Total Marks: 1
Which of the following formulae can be used to determine number of orders per year?
Select correct option:
Q/D
D+Q
D-Q
D/Q
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